MyDiagnostics vs. M360
We recommend MyDiagnostics for Apple-focused teams that want results without a history retention limit. Compared with M360, it also offers a start with 10 free tests per month, versus 4 devices on Pilot.
MyDiagnosticsChecked: 2 min readWhy choose MyDiagnostics
Choose MyDiagnostics if long-term access to results and starting without a paid plan matter to you. It provides unlimited history on every plan and 10 free tests per month. M360 Pilot lists 4 devices per month and one month of history; other plans have different limits.
MyDiagnostics includes batch operations on Free. M360 lists batch and manager operations under the paid Professional plan and above.
- Quick activation and phone preparationQuick activation, preparation and USB app installation on compatible iPhones
- Batch operationsYes, on every plan including Free; batch operations and test templates
- Results historyUnlimited history on every plan
- Getting started for free10 tests per month, 1 station
MyDiagnostics vs. M360
Feature comparison
Scroll horizontally to view the table.
| Feature | MyDiagnosticsOur recommendation for Apple service teams | M360 |
|---|---|---|
| Quick activation and phone preparation | Quick activation, preparation and USB app installation on compatible iPhones | Quick activation of supported devices |
| Batch operations | Yes, on every plan including Free; batch operations and test templates | Batch and manager operations require the paid Professional plan or higher |
| Results history | Unlimited history on every plan | Session history; retention depends on plan |
| Getting started for free | 10 tests per month, 1 station | Pilot: 4 devices per month, 1 workstation |
| API and integrations | API for custom integrations | API for custom integrations |
| Supported devices | iPhone, iPad, Apple Watch, Apple Vision Pro; scope varies by device | iOS and Android |
| Battery | Health and cycles where available | Battery diagnostics; available data varies by device |
| Parts information | Available authenticity and replacement information | Diagnostics and parts checks by device |
| Results and reports | Diagnostic reports and exports | Diagnostic reports and exports |
| Labels | Label creation | Label creation |
| Certified data erasure | Certified erasure is not claimed | Vendor states ADISA certification |
| Firmware flashing and personal data management | Not the primary product focus | Not the primary product focus |
Battery and parts information depends on what the device exposes. USB preparation does not bypass Activation Lock, and some tests require an operator.
Choose MyDiagnostics for Apple service work
MyDiagnostics
MyDiagnostics suits Apple-focused teams: USB preparation of compatible iPhones, a diagnostic station, reports and unlimited history in one workflow.
What to consider about M360
M360 also supports Android, and the vendor states ADISA certification for data erasure. If you need these features, weigh them alongside history, device and workstation limits.